RETURN POLICY

We want you to be thrilled with your order! If something’s not quite right:

  • Returns are accepted within 21 days of delivery.

  • Items must be unused and in original condition.

  • Return shipping costs are the responsibility of the customer.

  • To start a return, email chelsea@opalrowco.com with your order number and the reason for the return.

Please note:

  • Custom or made-to-order items (including digital downloads and personalized jewelry) are final sale and not eligible for return.

  • If your item arrives damaged, contact us within 7 days of delivery and we’ll make it right.