RETURN POLICY
We want you to be thrilled with your order! If something’s not quite right:
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Returns are accepted within 21 days of delivery.
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Items must be unused and in original condition.
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Return shipping costs are the responsibility of the customer.
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To start a return, email chelsea@opalrowco.com with your order number and the reason for the return.
Please note:
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Custom or made-to-order items (including digital downloads and personalized jewelry) are final sale and not eligible for return.
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If your item arrives damaged, contact us within 7 days of delivery and we’ll make it right.